Getting support when you need it
Being involved in politics should be fun and rewarding. But it can be stressful and at times any of us may need to turn to others for help or support.
Often that support can best come from colleagues in your local party or a party body you are active in. But sometimes help is needed elsewhere, and this piece sets out the main places to turn.
24/7 helpline
For the most serious situations, all our members can access a 24×7 support helpline on 0800 028 0199. It is run by Health Assured, an independent health and wellbeing specialist. (When asked which organisation you are from, say the Liberal Democrats.)
Members can also download the My Healthy Advantage app from the Google Play store or the Apple App store to access a range of supporting materials. For people without smartphones, there is also a web-based version. For the registration code for the app and for web-based access details, please contact people@libdems.org.uk.
The Health Assured service is provided to support members, regardless of whether the issue is a party-related one or not.
Health Assured has a robust and thorough safeguarding procedure which covers in detail the steps to be taken in the event of risk being identified. All helpline staff receive training and regular updates on their safeguarding/risk policy and procedure. In all instances, Health Assured respects their client’s right to confidentiality but also recognises the need and reserves the right to breach confidentiality in exceptional circumstances in line with the data protection legislation.
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