UK’s Armed Forces efforts recognised by Scottish Secretary
Do not meet others, even friends or family.
You can spread the virus even if you don’t have symptoms.
Do not meet others, even friends or family.
You can spread the virus even if you don’t have symptoms.
Do not meet others, even friends or family.
You can spread the virus even if you don’t have symptoms.
Our phone lines have reopened but we’re offering a partial service at the moment. Due to the very large number of calls we are receiving, it will take longer than usual to get through. Please consider calling back later or reading our FAQs.
Please be aware that we have fewer colleagues than usual answering phones right now because of the COVID-19 outbreak. To help us to support those in the most urgent need please don’t call if you can avoid it.
If you have a general question about student finance we’ve included links to online resources you might find helpful.
If you want to update your details, change your password or make a change to your application you can do this by logging in to your student finance account.
If you want to know how the COVID-19 outbreak will affect your student finance go to www.gov.uk/slc to check our latest guidance for prospective students, current students and repayment customers.
For general information, you can check:
0300 100 0607
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
It’s taking a little longer to get our Disabled Students’ Allowances (DSAs) team set up. We’re hoping to have their line open from Tuesday 7 April.
0300 100 0031
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
0300 100 0619
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
For general information, you can check:
0300 200 4050
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
0300 100 0494
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
0300 200 4050
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
For general information, you can check www.studentfinanceni.co.uk
Our lines are currently closed due to the COVID-19 outbreak. We’re working hard to get the lines open as soon as possible. We know this is frustrating for you, so we really appreciate your patience and understanding.
Full-time undergraduate applications for the 2020 to 2021 academic year are now open. Go to www.studentfinanceni.co.uk and sign in to apply.
Student Finance Services
0141 243 3570
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
Please note, this line is only for students who can’t get student finance through Student Finance England, Student Finance Wales or Student Finance Northern Ireland.
If you’re not sure if this is you, and you normally live in:
For general information you can check:
Our lines are currently closed due to the COVID-19 outbreak. We’re working hard to get the lines open as soon as possible. We know this is frustrating for you, so we really appreciate your patience and understanding.
Our lines are currently closed due to the COVID-19 outbreak. We’re working hard to get the lines open as soon as possible. We know this is frustrating for you, so we really appreciate your patience and understanding.
Counter Fraud Services
0300 100 0059
Open Monday 6 April to Friday 10 April from 10:00am to 5:30pm
During March, there were zero new detentions of foreign flagged vessels in a UK port.
In response to one of the recommendations of Lord Donaldson’s inquiry into the prevention of pollution from merchant shipping, and in compliance with the EU Directive on Port State Control (2009/16/EC as amended), the Maritime and Coastguard agency (MCA) publishes details of the foreign flagged vessels detained in UK ports each month.
The UK is part of a regional agreement on port state control known as the Paris Memorandum of Understanding on Port State Control (Paris MOU) and information on all ships that are inspected is held centrally in an electronic database known as THETIS. This allows the ships with a high risk rating and poor detention records to be targeted for future inspection.
Inspections of foreign flagged ships in UK ports are undertaken by surveyors from the Maritime and Coastguard Agency. When a ship is found to be not in compliance with applicable convention requirements, a deficiency may be raised. If any of their deficiencies are so serious, they have to be rectified before departure, then the ship will be detained.
All deficiencies should be rectified before departure.
When applicable, the list includes those passenger craft prevented from operating under the provisions of the EU Directive on a system of inspections for the safe operation of Ro-Ro passenger ships and high-speed passenger craft in regular service and amending directive 2009/16/EC and repealing Council Directive 1999/35/EC (Directive EU 2017/2110).
Notes on the list of detentions:
GT: 24910
IMO: 9223265
Flag: Marshall Islands (white list)
Company: Centennial Maritime Venture PTE Ltd
Classification society: Isthmus Bureau of Shipping, S.A Recognised organisation: Isthmus Bureau of Shipping, S.A
Recognised organisation for ISM Doc: Isthmus Bureau of Shipping, S.A
Recognised organisation for ISM SMC: Isthmus Bureau of Shipping, S.A
Date and place of detention: 27th February 2020 at Gibraltar
Summary: Twelve deficiencies with five grounds for detention
Defective item | Nature of defect | Ground for Detention |
18420 – Cleanliness of engine room | Not as required | Yes |
13106 – Insulation wetted through (Oil) | Damaged | Yes |
18302 – Sanitary Facilities | Inoperative | Yes |
18313- Cleanliness | Signs of vermins | Yes |
13108 – Ventilators, air pipes, casings | Not as required | Yes |
15150 – ISM | Not as required | Yes |
This vessel was released 5th March 2020
GT: 1582
IMO: 4542642
Flag: Finland (white list)
Company: Meritaito Oy
Classification society: N/A
Recognised organisation: N/A
Recognised organisation for ISM Doc: N/A
Recognised organisation for ISM SMC: N/A
Date and place of detention: 29th February 2020 at Sunderland
Summary: Twenty -Two deficiencies with one ground for detention
Defective item | Nature of defect | Ground for Detention |
15150 – ISM | Not as required | Yes |
This vessel was released 17th March 2020
GT: 851
IMO: 8801072
Flag: Lativa (white list)
Company: Liepajas Trading & Shipping Agency Ltd
Classification society: RINA
Recognised organisation: RINA
Recognised organisation for ISM Doc: RMRS
Recognised organisation for ISM SMC: RMRS
Date and place of detention: 11th January 2020 at Birkenhead
Summary: Nine deficiencies with two grounds for detention
Defective item | Nature of defect | Ground for Detention |
11113 – Launching arrangements for rescue boats | Inoperative | Yes |
15150 – ISM | Not as required | Yes |
This vessel was still detained on 31st March 2020
GT: 743
IMO: 7112204
Flag: Nigeria (not listed)
Company: Norled AS
Classification society: None
Recognised organisation: None
Recognised organisation for ISM Doc: None
Recognised organisation for ISM SMC: None
Date and place of detention: 26th November 2019 at Portland
Summary: Twenty-two deficiencies with five grounds for detention
Defective item | Nature of defect | Ground for Detention |
01140 – Maritime Labour Certificate | Missing | Yes |
01106 – Document of Compliance (DOC/ISM) | Missing | Yes |
01107 – Safety Management Certificate (SMC/ISM) | Missing | Yes |
01199 – Other (Certificates) | Other | Yes |
15150 – ISM | Not as required | Yes |
This vessel was released 3rd March 2020
GT: 16257
IMO: 7721263
Flag: Russian Federation (Grey list)
Company: Murmansk Shipping Co
Classification society: RMRS
Recognised organisation: RMRS
Recognised organisation for ISM Doc: RMRS
Recognised organisation for ISM SMC: RMRS
Date and place of detention: 18th December 2018 at Falmouth
Summary: Thirteen deficiencies with six grounds for detention
Defective item | Nature of defect | Ground for Detention |
01220 – Seafarers’ employment agreement (SEA) | Expired | Yes |
18314 – Provisions quantity | Insufficient | Yes |
01139 – Maritime Labour Certificate | Expired | Yes |
01101 – Cargo Ship Safety Equipment (including exemption) | Survey out of window | Yes |
10104 – Gyro compass | Inoperative | Yes |
01104 – Cargo Ship Safety Radio 9 (including exemption) | Survey out of window | Yes |
This vessel was still detained on 31st March 2020
GT: 1412
IMO: 7363217
Flag: Iceland (White list)
Company: Neptune EHF
Classification society: NA
Recognised organisation: NA
Recognised organisation for ISM Doc: DNV-GL
Recognised organisation for ISM SMC: DNV-GL
Date and place of detention: 19th July 2018 at Hull
Summary: Ten deficiencies with two grounds for detention
Defective item | Nature of defect | Ground for Detention |
02106 – Hull damage impairing seaworthiness | Holed | Yes |
07113 – Fire Pumps | Insufficient Pressure | Yes |
This vessel was still detained on 31st March 2020
GT: 1814
IMO No: 8883290
Flag: Russian Federation (Grey list)
Company: Tecoil Shipping Ltd
Classification society: RMRS
Recognised organisation: RMRS
Recognised organisation for ISM DOC: RMRS
Recognised organisation for ISM SMC: RMRS
Date and place of detention: 6th June 2018 at Immingham
Summary: Twenty-seven deficiencies with eight grounds for detentions
Defective item | Nature of defect | Ground for Detention |
10105 – Magnetic compass | Inoperative | Yes |
10104 – Gyro compass | Inoperative | Yes |
11129 – Operational readiness of lifesaving appliances | Not as required | Yes |
10127 – Voyage or passage plan | Not as required | Yes |
15150 – ISM | Not as required | Yes |
11104 – Rescue boats | Not properly maintained | Yes |
11101 – Lifeboats | Not ready for use | Yes |
01117 – International Oil Pollution Prevention (IOPP) | Invalid | Yes |
This vessel was still detained on 31st March 2020
GT: 106.
IMO No: 8944446.
Flag: Unregistered.
Company: Open Window Inc.
Classification society: Unclassed.
Recognised organisation: Not applicable.
Recognised organisation for ISM DOC: Not applicable.
Recognised organisation for ISM SMC: Not applicable
Date and place of detention: 4 March 2010, Lowestoft
Summary: Thirty deficiencies including seven grounds for detention
This vessel was still detained on 31st March 2020
Notes to Editors • The MCA is a partner in the Sea Vision UK campaign to raise awareness and understanding of the sea and maritime activities. Sea Vision promotes the importance and economic value of the sector and works to highlight the exciting range of activities and career opportunities available to young people within the UK growing maritime sector.
• Follow us on Twitter: @MCA_media
For further information please contact Maritime and Coastguard Agency Press Office, on: +44 (0) 2380 329 401 Press releases and further information about the agency is available here.
160,000 exporters and investors trading internationally reached by government with outline of support on offer.
UK businesses now eligible to secure export insurance cover to major international markets.
Guidance on how to help secure export finance to keep trading during the coronavirus outbreak has been set out by government in direct communication to 160,000 exporters and investors Today (Monday 6 April).
As well as advice on what financial support is available for companies to manage the impacts of coronavirus, DIT stands ready to provide assistance with customs authorities to ensure smooth clearance of businesses’ products, and to offer advice on intellectual property and other issues with business continuity.
The message follows the news that UK businesses will now be eligible to secure export insurance cover to markets including the EU, US, Japan, Australia, New Zealand, Canada, Iceland, Norway and Switzerland with immediate effect, following UK Export Finance expanding the scope of its Export Insurance Policy (EXIP). Exports from the UK to these markets totalled £499 billion last year, accounting for 74% of all international sales from the UK.
During this turbulent time, we are taking every step we can to ensure UK exporters are protected and that the economy remains strong. As part of this, the UK government has emailed 160,000 exporters and investors across the country to outline the support measures available to them.
The government’s network of trade, policy and business specialists across the UK and around the world will continue to provide support where it is most needed, to ensure the country can continue trading during this difficult time.
This comes after the government announced it will waive import taxes on medical equipment crucial to the fight against coronavirus, including ventilators, coronavirus testing kits and protective clothing. The removal of the tariffs, which can be up to 12 per cent on the price of these goods, will mean more vital supplies will flow into the UK to help the brave frontline workers treating patients with coronavirus.
The Department for International Trade’s 170 International Trade Advisers are already reaching out to businesses across the country to provide advice on keeping trade flowing. DIT is also working closely with trade bodies and business organisations to support the government’s business campaign. To find an ITA in your area, visit: https://www.great.gov.uk/contact/office-finder/
Businesses are being encouraged to: