Thank you, Mr Chair and thank you to Mr. Samoilenko for briefing the Permanent Council today on the devastating consequences of Russia’s illegal invasion on Kherson and its people. It is with heavy hearts that we continue to hear of civilians being killed and injured; of children being left without parents, and parents losing their children. We share the sorrow of the Ukrainian people as they watch their once vibrant cities ruthlessly destroyed.

The international community has witnessed Russia’s brazen but futile attempts to assert its control of Ukrainian sovereign territory temporarily under the control of the Russian military.

In places such as Kherson, Russia has installed illegitimate pro-Kremlin administrations. These self-appointed proxies of the Kremlin neither represent the brave Ukrainian citizens under their assumed control nor do they act in meeting their basic needs. Instead many civilians are unable to access essential healthcare services, or fundamental necessities including electricity and water. In Mariupol, the WHO have raised the flag on infectious diseases, particularly cholera, being at risk of spreading. In Kherson, residents were left to collect the remnants of those killed from the streets, and in Skadvosk, people had to organise themselves to prevent looting, with many elderly not receiving their pensions.

We have also heard today the horrifying stories of civilians who have suffered directly at the hands of the Russian invaders. The Moscow Mechanism report of 12 April, stated that credible evidence had been discovered to suggest that violations concerning even the most fundamental human rights, namely, the right to life; prohibition of torture; and other inhuman and degrading treatment, had occurred. The UN High Commissioner for Human Rights and the United Nations Human Rights Monitoring Mission in Ukraine are but two bodies who have documented cases of rape, torture, false imprisonment, forced deportations, forced disappearances, and summary execution in Russian controlled areas.

Russia has embarked on a systematic policy in temporarily controlled areas to erase Ukrainian culture, history and identity. Russia has simplified the process for issuing passports for residents of the southern Ukrainian regions of Zaporizhzhia and Kherson. Ukrainians are being denied the right to use their own currency, with the forcible attempted replacement of the hryvnia with the Russian rouble. Teachers have been brought in from Russia to impose the Russian curriculum on schoolchildren in Kherson. This systematic attempt is not new, and follows a pattern. We know in illegally annexed Crimea, Russia forced Ukrainians to assume Russian citizenship or lose their properties, their access to health care, and their jobs.

Furthermore, Russia has implemented a severe crackdown on free speech and media freedom in these areas. Their aim is clear – to completely control the media space. In Kherson, access to Ukrainian television channels is being blocked; internet service providers are being replaced with Russian ones; and Kherson’s residents are being urged to listen to pro-Russian radio stations for their news. Disinformation is being spread through these channels. And this policy by the Russian government is being accompanied by one which sees the disappearance, detention and abduction of Ukrainian journalists or their relatives for daring to tell and expose the truth of Russia’s shameful invasion of its sovereign, democratic neighbour.

Mr Chair – we stand will all the Ukrainian people who have bravely demonstrated their sovereign will to resist and remain part of Ukraine. It is the Ukrainian people’s right – and the Ukrainian people’s right alone – to determine their own future. It is not President Putin’s right. And it is increasingly clear that the Russian government and the Russian military cannot break or subjugate Ukraine. Ukraine has shown the most immense resolve, bravery and valiance over the past 106 days. Ukraine has shown the world that it will prevail in its battle for freedom. And we must be steadfast in providing international support that Ukraine both needs and deserves. The UK will be resolute and unwavering in our support – to ensure Ukraine wins its battle for self-determination and Russian forces withdraw. We will do all we can to ensure Ukraine succeeds.

The UK Government has today (9 June 2022) set out a range of actions to improve the resilience of Great Britain’s electricity networks for future extreme weather events.

This follows a comprehensive government review into the industry response to Storm Arwen and will ensure better outcomes for consumers by setting deadlines for operators to take action.

In November 2021 Storm Arwen brought severe weather disruption to the UK, with around one million households experiencing power cuts, nearly 75,000 of whom were without power for over 48 hours and over 3,700 for a week or more.

As the government made clear at the time, it was unacceptable that thousands of homes were left without power for so long, which is why the Business and Energy Secretary commissioned a review into how network operators responded to the Storm, to identify lessons and ensure suppliers step up to prevent the scale of the issues happening again.

Recommendations from the review include measures to improve the resilience of the electricity system from future storms and improvements to ensure customers quickly receive compensation payments, with network operators given deadlines to implement the changes.

Business and Energy Secretary Kwasi Kwarteng said:

Storm Arwen was one of the most extreme weather events in decades, and I’m grateful to all those engineers, Armed Forces personnel and volunteers who worked night and day to get people reconnected to power.

However, it’s clear that thousands of customers were badly let down by electricity network companies, which is why I launched this review to identify and address any failings.

This action plan will ensure better preparedness for future storms, boosting the security of our electricity system and protecting families.

Areas worst affected were North East England and Scotland, with both the Business and Energy Secretary Kwasi Kwarteng and Energy Minister Greg Hands visiting local communities to see work taking place on the ground to get households reconnected to power.

The review has been a joint endeavour between government, industry and Ofgem – with the energy regulator also publishing their own report into the Storm Arwen response today, looking at how each network operator performed against their legal obligations. Ofgem’s review acknowledged the hard work of front-line staff in challenging circumstances, but found thousands of customers were provided with an unacceptable service. Network operators have paid over £34 million in direct compensation to affected customers, and following Ofgem’s review, have agreed to pay a further £10 million in redress payments to the affected communities.

The Government’s Final Report recommends actions across the three areas of the review – System Resilience, Consumer Protection, and Additional Support – with the Business and Energy Secretary setting deadlines for the next steps to be completed.

System Resilience:

• The review found that existing network standards did not provide adequate resilience to Storm Arwen’s unusual northerly winds.
• A new ‘outcomes-focused physical resilience standard’ will be developed, which will define resilience standards in terms of the outcomes for consumers, as opposed to the current standards, which are solely defined as measures to be implemented.
• Each Distribution Network Operator (DNO) has been ordered to review their severe weather escalation plans, to ensure all relevant factors that can influence the scale of impacts, such as wind direction, are considered.
• The government will update industry best practice to ensure network operators can quickly identify faults and safely assess the extent of network damage earlier in a storm, exploring how smart meter data and technology can help with this.

Customer Communication:

• One of the biggest issues faced by those impacted was the poor service customers received when trying to contact their network operator. The review found all impacted DNOs had excessive abandoned calls and maximum wait times.
• DNOs have been ordered to ensure that communication systems are adequate to meet demand, and introduce telephone systems and websites capable of handling increased traffic during a storm. This includes considering any additional resourcing or processes to avoid call centres being overwhelmed, such as hiring more staff and sharing call handlers between organisations where necessary.

Compensation:

• There will be changes to the compensation payment system so customers are more aware of what they are entitled to, and so compensation is paid out faster.
• Although nearly 90% of those affected received compensation payments by 24 January 2022, following the Business Secretary calling for customers to promptly receive payments, the review recommends DNOs should develop more robust payment mechanisms.
• This will ensure they can deliver payments at scale and continue their development customer accounts that allow customers to directly update their contact details to their DNOs, so compensation can be paid more swiftly.
• The Energy Networks Association will lead on developing more publicity for compensation entitlement in the event of a power cut.
• The energy regulator Ofgem will commission a review into the compensation payment structure, looking at whether a compensation cap is still appropriate, developing alternative options to the system, and improving the accuracy of customer data

The outcomes from this review will be taken forward to improve resilience of the system, building on previous efforts and investment from both government and industry, to ensure a better outcome for consumers.

Notes to Editors: