Customers contacting the Disclosure and Barring Service (DBS) between 5 to 10 September 2022 by telephone, email, or webchat may face some disruption and delays. This is due to industrial action by staff working for one of our contractors, Hinduja Global Solutions (HGS). HGS is contracted to provide DBS customer contact centre services, as well as a number of other administrative functions.

During the industrial action, HGS is putting additional resources in place to try and minimise the inconvenience to customers as much as possible.

The industrial action is not expected to have any significant impact on turnaround times for DBS checks or barring decisions. Our core services will not be affected, and employers and customers should continue to access these as normal.

During the industrial action, the times of the customer contact centre will be reduced to:

• Monday 5 September to Friday 9 September: 9am to 5pm
• Saturday 10 September: Closed

Webchat services will still be available to customers in normal operating hours (Monday to Friday, from 9am to 5pm). Webchat becomes available to customers when they access online services such as applying for a DBS check, making a barring referral, or logging onto the Update Service.

UK Foreign Secretary Liz Truss said:

The report by the UN High Commissioner for Human Rights provides new evidence of the appalling extent of China’s efforts to silence and repress Uyghurs and other minorities in Xinjiang.

It includes harrowing evidence, including first-hand accounts from victims, that shames China in the eyes of the international community, including actions that may amount to crimes against humanity.

This includes credible evidence of arbitrary and discriminatory detention, torture, sexual and gender-based violence, violations of reproductive rights, and the destruction of religious sites. UN member states must now be given the opportunity to consider the report fully.

The UK has already led international efforts to hold China to account at the UN, imposed sanctions on senior Chinese government officials, and announced measures to help ensure no UK organisations are complicit in these violations through their supply chains.

We will continue to act with international partners to bring about a change in China’s actions, and immediately end its appalling human rights violations in Xinjiang.

The programme, which includes almost 40 projects, also includes 15km of riverbank improvements and has seen 53,000 trees planted.

Projects include removing barriers to fish movement, habitat restoration, measures to improve water quality and natural flood management, which protect the natural environment, make rivers more resilient to climate change and boost wildlife.

The Yorkshire Environment Programme is managed and delivered by the Environment Agency working mainly in partnership with government-backed Catchment Partnerships, bringing together river and wildlife trusts, local authorities and other organisations to improve the environment.

There were over 100 partners involved in this year’s £5million programme contributing more than £2.1million in funding to the projects.

Key projects progressed in 2021/22 include:

• The Upper Aire Habitat and Land Management Project has improved habitat and water quality across over 350km² through landowner engagement.
• Connecting the Calder is investigating five potential weir removals on the River Calder.
• Derwent Upland Streams has been working with landowners in the North York Moors National Park and surrounding areas to improve land management and boost ecological status across eight waterbodies.
• The BEACH Esk project has worked with local communities and landowners to reduce marine pollution and increase habitats like saltmarsh in the Esk estuary.
• Other projects on the Esk include the ongoing Pearl Mussel captive breeding programme to drive the recovery of the endangered species, and research work to discover if invasive signal crayfish are present in the river.
• A new Yorkshire Coast Catchment Partnership was set up to bring together expertise to benefit the 320km Yorkshire coastline.
• Sheffield Lakeland Landscape Partnership has reduced the run-off of water from the land and sedimentation in the Don and Rother Catchment and slowed the flow – reducing flood risk downstream.
• The Leven Canal was de-silted delivering 1.6km of improvements to what is a Site of Special Scientific Interest (SSSI).
• The Rivers in Elmet project addressed sediment and nutrient pollution through tree and hedgerow planting and making improvements on farms.

Victoria Slingsby, Environment Planning and Engagement Manager for the Environment Agency in Yorkshire, said:

This year’s environment programme has yet again seen some significant improvements right across the county, from natural flood management solutions, improved fish migration and interventions to enhance water quality.

The scale of delivery and achievement reflects the appetite of ourselves and our partners in Yorkshire to be at the forefront of managing environmental improvements for people and wildlife.