District Offices take initiative to contact people under home quarantine

     Given that home quarantine may bring inconvenience to the people affected, the Home Affairs Department (HAD) and the District Offices have set up 37 telephone hotlines since the home quarantine arrangement for people returning to Hong Kong from Hubei was implemented by the Government on February 4. Details are set out as follows:
 
     The District Offices have taken the initiative to contact some 200 Hong Kong residents who are required to stay at home for quarantine due to their return from Hubei, explaining to them the quarantine arrangements and providing support for them with relevant departments. Most of the residents contacted said they did not have any problem or special needs.
 
     As of 6am today (February 8), the HAD and the District Offices had recorded nine cases requesting assistance, including the supply of food and daily necessities, social worker counselling support services and other assistance.
 
HAD provides hotline services for people staying on World Dream cruise ship
 
     The 37 hotlines are also providing assistance to people on the cruise ship who are in need. As of 7am today, the HAD had received though the hotlines 47 requests, which were mainly requests by family members for arrangements to provide medicines and other resources to people on board as well as requests relating to catering on board. These requests have already been referred to relevant departments for follow-up. The District Offices, together with other departments, will continue to provide assistance to residents staying on board.
 
District Offices provide hotline services for Hong Kong residents returning from Mainland since February 8, 2020
 
     The arrangement of 14-day home quarantine for Hong Kong residents returning from the Mainland has been implemented since midnight of February 8. As of 6am today, the HAD had recorded two cases seeking assistance for food and daily necessities respectively. The HAD will closely monitor the situation and further strengthen the services if necessary.
 
District Office hotlines: