A new law to ban ticket touts from using ‘bots’ to dodge security measures and snap up more tickets than allowed by event organisers will this week be laid in Parliament, paving the way for the measures to come into force.

The new offence will mean touts using automated software to bulk buy tickets for resale on secondary ticketing sites at hugely inflated prices will face an unlimited fine.

London musical Hamilton saw tickets being advertised on the secondary ticketing market for up to £6,000. While artists including Adele and Ed Sheeran have also been targeted by professional touts. The Government’s work places the UK at the forefront of the fight against touts exploiting real fans.

Margot James, minister for digital and the creative industries, said:

I’m determined to make sure everyone has the chance to see their favourite stars at a fair price.

This week we will reach the final stage in our fight to beat rip-off ticket touts using bots to buy huge numbers of tickets only to sell them on at massively over-inflated prices.

Our work, together with improvements by industry, will give consumers greater protection, make the market more transparent and help Britain’s live events scene continue to thrive.

Consumer Minister Andrew Griffiths said:

Fans have a right to know exactly what they’re signing up to on ticket resale websites, but all too often people are left feeling ripped off when the ticket doesn’t match expectations.

We’re taking steps to crack down on touts using “bots” to bulk buy tickets for resale and last week’s new rules will also improve transparency in this market.

Adam Webb, campaign manager FanFair Alliance, said:

This new legislation is important, and we need it to be activated and enforced. By reducing the means of dedicated touts to bulk harvest tickets, Government can help recalibrate the live music market and give fans a better opportunity to buy tickets at a price the artist sets.

Michael Dugher, UK Music chief executive, said:

I’m delighted the Government has listened to calls from UK Music and industry campaigners like the FanFair Alliance to ban bots.

This new law is an important step to ensure transparency in the resale ticket market. We need the law to be fully enforced to protect music fans from being ripped off. We also need much stronger action from Google which is still directing fans to sites like Viagogo at the top of an online search, rather than to official ticketing.

Music fans have been fleeced for far too long and we will continue to work with Government to ensure our fantastic live music industry continues to bring enjoyment to millions of people and to make over a £1 billion annual contribution to the UK economy.

The new legislation, being brought forward thanks to a provision in the Digital Economy Act, is part of a wider government drive to make sure genuine fans are not losing out through the secondary ticketing market.

The Department for Business, Energy and Industrial Strategy introduced new rules requiring ticket resellers to provide more information around resold event tickets. Resellers now have to supply any unique ticket numbers (UTN) to the buyer to identify a ticket’s seat, standing area or location.

The Competition and Markets Authority (CMA) is taking enforcement action against secondary ticketing websites suspected of breaking consumer law, Trading Standards has been conducting raids across the UK to pursue those suspected of potential breaches of the Unfair Trading Regulations, and the Advertising Standards Authority (ASA) is clamping down on misleading prices and charges on secondary ticketing websites.

New guidance was also published last month to help prepare business for these changes and provide clarity to make sure they comply while also securing a better deal for consumers.

Citizens Advice provide information for consumers about buying event tickets and how to make sure a ticketing site is genuine.

Government work is being bolstered by new approaches in the private sector:

· UK startup Aventus and Dutch startup Guaranteed Unique Ticketing System use blockchain technology to make it impossible to resell tickets at a higher price.

· British firm DICE is using innovative mobile technology to lock tickets to user accounts and beat the touts.

· Big UK music stars such as Adele and Ed Sheeran have partnered with sites such as Twickets.co.uk, which prohibits the resale of tickets at a profit.

Notes to editors

Citizens Advice consumer helpline: 0345 404 0506

For more information please contact the DCMS press office on 020 7 211 2210

The Prime Minister met Australian PM Malcolm Turnbull today for bilateral talks at Chequers following the Commonwealth Heads of Government Meeting (CHOGM) in London and Windsor this week.

They reflected on the week’s events and how they could both offer real support to see the commitments made at CHOGM delivered over the period of the UK’s chair-in-office – particularly in the area of cyber security. They agreed to close collaboration between their two countries on this matter.

Acknowledging that the two countries already enjoy a close defence relationship, the Prime Minister welcomed increased cooperation on defence and security, including on equipment programmes and noted the merits of the Type 26 frigate and its anti-submarine warfare capability.

Both Prime Ministers said that their countries’ should seek to share research and science, agreeing that their universities had much to offer each other.

The leaders noted the importance of free and fair trade, before discussing their trading relationship post EU-exit.

They confirmed their shared ambition to form a new bilateral UK-Australia Free Trade Agreement after leaving the EU. They welcomed the approach agreed at the March European Council to provide continuity during the implementation period for international agreements, which could be swiftly transitioned into new bilateral agreements once the implementation period ends.

The Prime Minister thanked Prime Minister Turnbull for Australia’s support over the action against the Assad regime. They agreed it was important to continue stressing the Commonwealth communique’s commitment to implementing the Chemical Weapons Convention.

Scotch whisky is a global success story. An iconic product which is enjoyed from Perth to Paraguay and everywhere in between, and has been for centuries.

Not only is it a valuable addition to a Burns supper, it is also one of the UK’s most successful export products, worth more than £4 billion in 2017, with 39 bottles shipped overseas per second.

With more than 120 distilleries in Scotland, the industry supports more than 10,000 jobs in Scotland and indirectly supports up to 40,000 jobs across the UK.

The UK Government recognises the industry’s importance, not just to the economies of Scotland and the rest of UK, but also as a globally recognised cultural symbol.

That’s why in the 2017 Autumn Budget the Chancellor announced a freeze on spirits duty. The freeze will give our world-leading distillers the confidence needed to invest and grow their businesses, and encourage new firms to enter the market. A bottle of Scotch is now £1.15 cheaper than it would otherwise have been since the end of the duty rise in 2014.

The UK Government is also determined to help Scotch reach new markets, through targeted support from the Department for International Trade, and the UK Government’s Great British Food Unit. Launched in 2016, it is helping turbo-charge exports, boost inward investment and support emerging British companies export worldwide.

The Scottish Secretary recently met with the people behind Aberlour Distillery to reaffirm the UK Government’s commitment to the sector, as well as listen to their priorities as the UK leaves the European Union.

Scotland Office minister Lord Duncan also visited Strathearn Distillery, Scotland’s smallest distillery, which has branched out into new products, and developed a range of rums and gins. While there, he discussed issues around Brexit, exporting and the huge opportunities around whisky tourism – which is becoming increasingly popular, with visitor numbers across Scotland increasing.

A fifth generation family bed manufacturing business and a small software developer whose technology helps pilots fly safely around Europe are among a record 152 winners of a Queen’s Award for international trade it was confirmed today (21 April) as Her Majesty celebrates her 92nd birthday.

Now in its 52nd year, the Queen’s Awards for Enterprise is the most prestigious business award in the country, with winners recognised as being among the best in the country and able to use the esteemed Queen’s Awards emblem for the next 5 years.

This year, a total of 230 businesses from across the UK were recognised for their contribution in 4 categories:

• international trade
• innovation
• sustainable development
• promoting opportunity

Winners include businesses leading the way in a broad range of industries – from agricultural technology and sustainable goods production, to innovative software and healthcare.

Business Secretary Greg Clark said:

The UK has some of the most entrepreneurial and innovative minds in the world delivering jobs, growth and greater choice for consumers and I am proud to see a wealth of these businesses being recognised today.

Small businesses are the backbone of our economy – 99% of UK firms are small and over 1,000 new businesses start every day. Through our Industrial Strategy we are building a Britain in which they will continue to thrive.

One such winner is Harrison Spinks, a bed manufacturer, which has received 2 awards for international trade and innovation. The British brand sells to 50 countries and exports now make up 25% of the company’s sales. The family business has developed a number of industry firsts including the creation of its own patented spring making machines and development of a unique grade of wire rod with British Steel, allowing fine wire to be drawn at high speeds.

Simon Spinks, Managing Director of Harrison Spinks, said:

To be granted 2 more Queen’s Awards is a huge honour. Since the company was established in 1840, we have always strived to innovate and go about our business in a different way, from creating new ways to manufacture springs to cultivating our farm to grow our own natural fillings.

We’re delighted to be recognised for our successes here and overseas by the most prestigious enterprise awards in the UK.

SkyDemon, a software developer, was awarded 2 Queen’s Awards – 1 for international trade and 1 for innovation. The small business in Somerset develops software used by pilots to plan and navigate their flights throughout Europe. It has seen overseas sales soar since its launch in 2009.

Tim Dawson, SkyDemon founder and Managing Director, said:

Using my software skills to make flying easier and safer was a challenge I set myself when I earned my pilot’s license 12 years ago. We are now the market leaders in this industry in Europe. Today’s announcement of our double Queen’s Award, for innovation and for international trade, is a huge boost for us as a company and goes to show that even the smallest businesses can have the biggest impact.

The breakdown of today’s 230 awards include:

• 152 winners of the international trade award – a record number
• 72 winners of the innovation award
• 8 winners of the sustainable development award
• 6 winners for the promoting opportunity award

Eight businesses have won 2 awards this year, receiving awards for both international trade and innovation:

• DNAFit Ltd, a business in London using genetics to personalise exercise and eating plans
• Harrison Spinks, a Leeds-based family business with a novel process for manufacturing luxury mattresses and pocket spring components for furniture, footwear and automotive industries
• Lumishore, a manufacturer in Swansea of underwater LED lighting for leisure marine vessels
• Omnitek, a manufacturer in Hampshire of equipment for all areas of audio and video broadcasting
• Resilience Communications Limited, a Cornish electronics company that has created a solution to radio incompatibility
• SkyDemon, a developer in Somerset of software used by pilots to plan and navigate flights throughout Europe
• Solentim Ltd, a Dorset developer of a high-resolution imaging tool for use in the life sciences industry
• Telensa, a Cambridge manufacturer of wireless streetlight controls that accurately meter and reduce electricity usage

According to research by the University of Strathclyde, 73% of international trade award winners between 2012 and 2015 directly attributed increased international sales to winning a Queen’s Award for Enterprise. The winners will attend a royal reception at Buckingham Palace in the summer to celebrate the Awards. Entry to the 2019 Awards opens on 8 May 2018 and closes on 12 September 2018.

This week we have demonstrated that the Commonwealth is united not only by a common history – but by a common future: a future in which we work together for the benefit of all our citizens and for the wider world.

For when many of the greatest challenges we face are global in nature, the breadth of the Commonwealth – spanning six continents and a third of the world’s population – offers a unique perspective in helping to forge the global solutions we need.

No other organisation has our geographical and cultural diversity, while giving all nations an equal role, an equal voice and an equal standing.

And this week we have come together to reach a series of shared commitments that will help to build a more secure, more sustainable, more prosperous and fairer future for all.

This is the first time that security has been a central theme of our leaders’ meeting. And we have shown our resolve to stand together in defence of the rules based international system, and in defiance of those who threaten us all by seeking to undermine it.

Earlier this month the Assad regime violated international rules in the most egregious way by using chemical weapons in an indiscriminate and barbaric attack on its own people.

And while of a much lower order of magnitude, the use of a nerve agent on the streets of Salisbury here in the United Kingdom last month, is part of a pattern of disregard for those same global norms that prohibit the use of chemical weapons.

At this Summit, the Commonwealth has shown that it will play its part in a renewed international effort to uphold the global norms that say these abhorrent weapons should never, ever be used.

The Communique we have agreed today expresses our unanimous opposition to the use of these weapons – and our commitment to strengthen the effective implementation of the Chemical Weapons Convention.

We must also update our shared international norms so they can protect us from new and emerging threats online.

So we have secured the world’s largest and most geographically diverse intergovernmental commitment on cyber-security co-operation.

The Commonwealth Cyber Declaration will help protect our people and businesses from ever-more sophisticated digital threats – and counter those who would abuse the freedom of the internet to undermine our values, our security and even our democracies.

When it comes to building a more sustainable future, there are few more authentic voices than the Commonwealth, with many island states severely affected by extreme weather events and the scourge of plastics polluting our oceans.

Indeed, we are in London today because of the devastation wrought on Vanuatu by Cyclone Pam in 2015.

So as a global leader in the fight against Climate Change, we are proud that every nation of the Commonwealth has now ratified the Paris Agreement.

And every one of our nations is united behind its highest ambition of pursuing efforts to limit the increase in global average temperature to 1.5 degrees Celsius above pre-industrial levels.

At this Summit we have taken specific action to protect our oceans with the first ever Commonwealth Blue Charter.

The UK and Vanuatu are working together to launch the Commonwealth Clean Oceans Alliance to tackle the scourge of plastic pollution.

And we are already seeing a series of commitments that can mark a breakthrough in the battle to save our oceans.

For instance, Papua New Guinea has banned plastic bags…

…Belize will ban plastic bags, forks and other single use items by 2019…

…New Zealand has announced a ban on microbeads which will come into effect in June…

…The Bahamas is planning to ban plastic bags this year…

…and the UK has pledged to ban plastic straws, stirrers and plastic-stemmed cotton buds.

This is only the beginning of what will be a defining agenda for the United Kingdom’s two-year Chair in Office – and I am pleased that Prime Minister Trudeau has indicated he will also make this a priority for the G7 in Canada this Summer.

A more sustainable future also means stepping up the fight for better global health.

With over 90 per cent of Commonwealth citizens living in malaria-affected countries, the Commonwealth has a particular duty to lead international efforts to tackle this deadly disease.

So earlier this week I called on Commonwealth leaders to pledge to halve Malaria across the Commonwealth by 2023. And I am pleased that this has been agreed today.

In building a more prosperous future, this is the first Commonwealth summit to make a unanimous statement on the need to fight protectionism.

Our Declaration on the Commonwealth Connectivity Agenda for Trade and Investment will help to expand investment and boost intra-Commonwealth trade to a value of $2 trillion by 2030.

And we will play a leading role in shaping the future of global trade policy, using our unique perspective to help ensure that free and fair trade truly works for everyone.

This includes stepping up efforts to share the technical expertise to enable small and developing states to benefit from the growth of free and fair trade.

It means addressing systemic barriers to women’s full and equal participation in the economy – including increasing opportunities for women to trade internationally and supporting the growth of more women-owned business.

And it means investing in supporting our young people to gain new skills.

And at this Summit we have pledged to ensure that all girls and boys across the Commonwealth will be able to access at least 12 years of quality education and learning by 2030.

Finally, we have reaffirmed our commitment to a fairer future in which everyone is free to live their life and fulfil their potential.

We agreed the critical importance of the full social, economic and political participation of all our citizens for democracy and sustainable development to thrive.

I have been clear that nobody should face persecution or discrimination because of who they are or who they love. And the UK stands ready to support any Commonwealth member wanting to reform outdated legislation that permits discrimination, including against same-sex relations.

We will continue to protect and advance our core values of democracy, good governance and human rights at the heart of fairer societies.

And we welcomed the return of The Gambia to our family of nations.

This week has also given me the opportunity to hold a series of important meetings with Commonwealth leaders.

On Tuesday I met with the Caribbean leaders where I gave an absolute commitment that the UK government will do whatever it takes, including where appropriate payment of compensation, to resolve the anxieties and problems which some of the Windrush generation have suffered.

These people are British. They are part of us. They helped to build Britain. And we are all the stronger for their contributions.

This week began with the most inspiring gathering of young leaders from across our 53 nations.

And it is with those young leaders where the future of our Commonwealth lies.

So we were delighted to welcome the appointment of His Royal Highness Prince Harry as the Commonwealth Youth Ambassador.

Looking to that future, we have also reached an important longer-term agreement about the role of Head of the Commonwealth.

When Her Majesty the Queen assumed the throne the Commonwealth had just eight members.

Today it has 53.

We meet here today in no small measure because of the vision, duty and steadfast service of Her Majesty in nurturing the growth of this remarkable family of nations.

And on behalf of all our citizens I want to express the depth of our gratitude for everything that Her Majesty has done – and will continue to do.

Today we have agreed that the next Head of the Commonwealth shall be His Royal Highness Prince Charles, The Prince of Wales.

His Royal Highness has been a proud supporter of the Commonwealth for more than four decades and has spoken passionately about the organisation’s unique diversity.

And it is fitting that, one day, he will continue the work of his mother, Her Majesty The Queen.

As we begin the UK’s two-year Chair in Office, I look forward to working with all our Commonwealth partners in fulfilling the commitments we have made and preparing for the next meeting which we have today agreed will be held in Rwanda in 2020.

I began this week by saying that for the Commonwealth to endure, we must demonstrate our relevance and purpose anew.

Today I believe we have done that.

Our Blue Charter, our Cyber Declaration, our commitments to uphold the rules based international order, to fight protectionism, to defeat malaria, and to invest in education for all our young people…

…in all these ways and more, the Commonwealth has found its voice.

And we can look forward to a bright future with confidence.