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Author Archives: hksar gov

Immigration Department again reminds public to remain vigilant against phone scams

     In connection with recent cases related to phone scams, the Immigration Department (ImmD) remains very concerned and has been in close contact with the Hong Kong Police Force. It is understood that in some cases victims received pre-recorded voice calls from scammers posing as immigration officers informing them that they would have immigration restrictions imposed. Such calls were subsequently transferred to another scammer posing as a non-local law enforcement officer who asked the call recipient to provide sensitive information, such as personal particulars, bank account numbers and passwords.

     An ImmD spokesman again reminded members of the public that the ImmD does not make any pre-recorded voice calls to members of the public, and the ImmD will not transfer calls to other non-local authorities and will not ask the call recipient to provide information such as bank account numbers and passwords.
    
     The public should remain vigilant and verify the identity of a caller when contacted by phone, and should not disclose personal information to others arbitrarily. If there is any doubt, members of the public should call the ImmD’s enquiry hotline on 2824 6111 or email enquiry@immd.gov.hk.

     Anyone suspecting a scam should immediately report it to the Police. read more

East Asia

Chief Executive’s Office responds to media enquiries

     In response to media enquiries on the suspected security loopholes in the application procedures for credit reports from TransUnion Limited (TransUnion), a spokesman for the Chief Executive’s Office said:

     As TransUnion holds a massive amount of the public’s personal data, it has the responsibility to protect such data with effective security measures. If there are any loopholes in the system, TransUnion must take immediate remedial actions to protect the rights of the public. We noticed that the Office of the Privacy Commissioner for Personal Data issued a statement yesterday (November 28), stating that the Office had contacted TransUnion and initiated a compliance check to find out the facts and assist the company in taking immediate remedial actions. The Hong Kong Monetary Authority has also requested through the Hong Kong Association of Banks TransUnion to investigate the incident immediately and to strengthen the authentication procedures required to obtain the personal data as soon as possible.
 
     As regards the Chief Executive’s personal data, the Chief Executive has received a letter from TransUnion stating that the company has taken remedial measures to enhance data protection. read more

East Asia