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LCQ11: Security issues of the use of QR codes

     Following is a question by the Hon Jimmy Ng and a written reply by the Secretary for Financial Services and the Treasury, Mr James Lau, in the Legislative Council today (May 22):
 
Question:
 
     It has been reported that while electronic payment systems whose transactions are conducted by scanning QR codes have become increasingly popular in recent years, this mode of transactions involves certain security risks. For instance, hackers can make use of fake QR codes to trick members of the public into downloading malware, thereby stealing their electronic identities, carrying out overhearing and position tracking, conducting surveillance via their mobile phones, and blackmailing them after stealing sensitive information. In this connection, will the Government inform this Council:
 
(1) of the respective numbers of cases received by the Police in each year from 2014 to 2018 about, and the amounts of money involved in, the technology crimes concerning (i) thefts of credit card information via the Internet, (ii) hacking of computers for stealing information and (iii) blackmailing by using encryption ransomware; among such cases, the respective numbers of those which involved the use of QR codes;
 
(2) whether it will consider enacting legislation to stipulate the required format for QR codes (e.g. the inclusion of information for authentication of the provider’s identity) to facilitate users to identify the sources of QR codes, if so, of the details; if not, the reasons for that; and
 
(3) of the targeted measures that the Government will introduce to ensure that adequate information security protection is in place to dovetail with the growing popularity of financial technology applications such as QR codes?
 
Reply:
 
President,
 
     In consultation with relevant bureaux and financial regulator, we have prepared a consolidated reply to Hon Jimmy Ng’s question as follows:
 
(1) The number of cases and amounts involved as mentioned in the question and received by the Police between 2014 and 2018 are listed at the Annex. The Police do not maintain the breakdown of technology crime cases involving QR codes.

(2) and (3) The Government has all along through public education reminded the public to be vigilant in protecting their personal and sensitive data when using Fintech, such as using QR Code technology for payment, in order to reduce the risk of data theft. The Office of the Government Chief Information Officer (OGCIO) has been working closely with the Hong Kong Computer Emergency Response Team Coordination Centre and the Cyber Security and Technology Crime Bureau of the Hong Kong Police Force to enhance public awareness and knowledge of information security, including security related to mobile payment services, through different activities such as seminars, talks and competitions. In 2018, the OGCIO also promulgated the security risks and appropriate preventive and responsive measures regarding the use of mobile payment services (Note 1) and QR Code (Note 2).
 
     In addition, banks and stored value facility (SVF) licensees are required to implement adequate payment security measures pursuant to the supervisory guidelines issued by the Hong Kong Monetary Authority. In processing QR code payments initiated by user scanning a QR code with its payment app, a bank or a SVF licensee should verify whether such a code is genuine and valid, and display the payee’s name and relevant information so that the user can identify the payee. The public should also check the payee information before making payment with QR code in order to ensure that payment will reach the correct payee.
 
     We will continue to closely monitor the market development and strike an appropriate balance between promoting Fintech innovation and protecting the interest of the public.
 
Note 1: For more details, please visit: www.cybersecurity.hk/en/learning-epayment.php
Note 2: For more details, please visit: www.infosec.gov.hk/english/yourself/carefully.html read more

Speech by CE at opening ceremony of 7th ICAC Symposium (English only) (with photo/video)

     Following is the speech by the Chief Executive, Mrs Carrie Lam, at the opening ceremony of the 7th ICAC Symposium today (May 22):
 
Chief Justice Ma (Chief Justice of the Court of Final Appeal, Mr Geoffrey Ma Tao-li), Secretary General Wen (Secretary General of the Liaison Office of the Central People’s Government in the Hong Kong Special Administrative Region (HKSAR), Mr Wen Hongwu), Deputy Commissioner Zhao (Deputy Commissioner of the Ministry of Foreign Affairs of the People’s Republic of China in the HKSAR, Mr Zhao Jiankai), Simon (Commissioner of the Independent Commission Against Corruption (ICAC), Mr Simon Peh), Ms Andersen (Executive Director of the World Justice Project, Ms Elizabeth Andersen), distinguished guests, ladies and gentlemen,
 
     Good morning. I am honoured to be here to open the 7th ICAC Symposium, jointly organised by the ICAC and the World Justice Project.
 
     Through their concerted efforts, the symposium has attracted well over 500 professionals from more than 50 countries and regions. We have here today anti-corruption experts and law enforcers, judges, prosecutors and legal practitioners, regulators, compliance offers, auditors and academics. Despite their different backgrounds, they all share a deep-rooted commitment to fighting corruption, to building a fair, prosperous and inclusive society for all.
 
     This symposium is also a welcome opportunity to acknowledge the 45th anniversary of the ICAC, and to pay tribute to the Commission’s critical role in helping to realise today’s Hong Kong, one of the most law-abiding societies in the world.
 
     Corruption was once part of the everyday lives of the people of Hong Kong. Bribery and extortion were rife. To quote from the ICAC’s own history: “Ambulance crews would demand tea money before picking up a sick person … Offering bribes to the right officials was also necessary when applying for public housing, schooling and other public services. Corrupt police officers offered protection to vice, gambling and drug activities … Corruption had become a major social problem in Hong Kong, but the Government at the time seemed powerless to deal with it.”
 
     But that was history. In response, the ICAC was born. From its beginnings, in February 1974, it made a difference, and a very significant one. Over the years, it has brought about a profound transformation in our day-to-day lives. The Commission has wiped out systemic and syndicated corruption in the civil service and reduced overall corruption to minimal levels in business and the larger community. No less laudatory, its anti-corruption standards and best practices for business organisations are commended and applied worldwide.
 
     Today, Hong Kong boasts a vibrant international economy underpinned by the rule of law and free enterprise. Indeed, Hong Kong has been ranked the freest economy in the world for the past 25 years in a row by the Washington-based Heritage Foundation.
 
     In Transparency International’s Corruption Perceptions Index, Hong Kong is consistently ranked among the cleanest economies in the world. In the 2018 Index, Hong Kong placed 14th out of 180 countries and territories, alongside Austria and Iceland, and ahead of such countries as Belgium, Ireland, Japan, France and the United States.
 
     In the latest Rule of Law Index, published in February by the World Justice Project, Hong Kong was ranked 16th among 126 countries and territories for its overall rule of law performance. We placed ninth, overall, in the “absence of corruption” category.
 
     All these rankings show that we’ve come an extraordinarily long distance – from a hotbed of vice to one of the world’s least-corrupt societies. There are clear and compelling reasons behind this sweeping change.
 
     First, since its establishment, the ICAC has operated with an independent status ensured, initially through the colonial government, and since 1997, by the Basic Law. And, from the beginning, the ICAC adopted an anti-graft strategy combining law enforcement, corruption prevention and public education. That strategy, I’m pleased to say, is time tested and remains effective to this day.
 
     These efforts, however, would have been futile without our unwavering adherence to the rule of law, the defining ideology of Hong Kong, and a formidable system of checks and balances. They include an independent judiciary, independent advisory committees monitoring the ICAC’s work and a free and enterprising press.
 
     No less vital, the people of Hong Kong have, from the beginning, spoken out against corruption. Today, they treasure the core values of honesty and wholeheartedly support Hong Kong’s anti-corruption efforts. In that regard, I believe that the ICAC’s wide-ranging public education initiatives make a significant difference. It begins with our civil service, which is 190,000-strong. The ICAC’s Ethical Leadership Programme brings together more than 150 Ethics Officers from all government departments and bureaux. Through regular integrity training, the Commission reached over 32,000 government officers at all levels last year.
 
     Then there’s the Business Ethics Development Centre, established in 1995 under the ICAC’s Community Relations Department. It works with 10 local chambers of commerce. Last year, the Commission’s preventive education programmes reached some 44,000 employees at every level.
 
     The ICAC also develops education programmes for our youth and at every stage, from kindergarten right through to university. Such online platforms as Instagram, YouTube and Facebook have been used to promote anti-graft messages. Last year, the Commission launched a multi-language publicity programme to communicate our probity culture to ethnic minorities and new arrivals in Hong Kong.
 
     There’s a great deal more to the ICAC’s public education programme. But to take just one additional example, the Commission produces TV drama series based on completed cases. These are used to educate the public about corruption and enlist their support in preventing it. The latest drama series was broadcast from April into this month and I have heard positive comments about it.
 
     The ICAC’s annual household survey conducted by independent polling institutions consistently finds that the Hong Kong public is highly intolerant of corruption. In last year’s survey, on a scale of zero to 10, with zero representing total rejection and 10 total tolerance of corruption, the mean score came in at 0.5. In addition, 98.4 per cent of the respondents said they had not personally come across corruption in the past 12 months. That, ladies and gentlemen, makes a powerful statement about the lack of corruption in Hong Kong.
 
     With our success, the ICAC is prepared to share its experience with its counterparts. In fact, from its early days, the ICAC has attached great importance to establishing and maintaining rapport with overseas anti-corruption and law-enforcement agencies.
 
     The accession of Mainland China to the United Nations Convention Against Corruption in 2006 opened up new communications opportunities for the ICAC. Under the Convention, the Mainland has designated the ICAC as the agency in Hong Kong to assist other state parties in building anti-corruption capacity.
 
     Since 2017, the ICAC has stepped up its efforts in anti-corruption training for Belt and Road countries, particularly the member states of the Association of Southeast Asian Nations within the United Nations Convention. That’s what I refer to as capacity building, and we’ve made it one of Hong Kong’s contributions to the Belt and Road’s people-to-people connectivity.
 
     Indeed, the ICAC has initiated communication already with more than 40 Belt and Road countries. To date, it has provided four tailor-made training programmes for more than 100 participants – from Cambodia, Myanmar, Bangladesh and Vietnam. Similar training arrangements for the anti-corruption agencies of Bhutan, Mongolia, the Philippines, Serbia, Singapore, Sri Lanka and Timor-Leste are in the pipeline. In addition, over the past two years, the ICAC has presented a Chief Investigators’ Command Course to some 60 participants. They came from 12 overseas countries, many also along the Belt and Road, and from the Mainland, Macao and Hong Kong.
 
     Corruption remains a global issue today and is affecting all countries, rich and poor, north and south. The World Economic Forum estimates that the global cost of corruption is at least US$2.6 trillion. That’s 5 per cent of the world’s gross domestic product. And the World Bank tells us that businesses and individuals pay more than US$1 trillion in bribes each and every year. In the words of the United Nations Secretary-General, António Guterres, corruption robs societies of schools, hospitals and other vital services, drives away foreign investment and strips nations of their natural resources. The global efforts in fighting corruption must therefore continue. This symposium is an excellent opportunity for the ICAC and other anti-corruption agencies all over the world to exchange experience, ideas and initiatives, and will help enhance the effectiveness of this global fight against corruption. I wish you all a very rewarding three days at the Symposium and, for our guests from overseas and the Mainland, a very pleasant stay in Hong Kong.
 
     Ladies and gentlemen, I declare the 7th ICAC Symposium open. Thank you very much.

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LCQ15: Advance directives in relation to medical treatment

     Following is a question by Dr the Hon Chiang Lai-wan and a written reply by the Acting Secretary for Food and Health, Dr Chui Tak-yi, in the Legislative Council today (May 22):
 
Question:
 
     An advance directive in relation to medical treatment (advance directive) is a statement (usually in writing) in which a person indicates, when he is mentally competent to make decisions, the form of health care he would like to receive in case he is no longer competent to make decisions. The Law Reform Commission of Hong Kong (LRC) published a report in 2006 putting forward a number of recommendations regarding advance directives, including the one that the person making an advance directive may specify that he does not agree to receive any life-sustaining treatment if he is in any of the following three conditions: being (i) terminally ill, or (ii) in a state of irreversible coma, or (iii) in a persistent vegetative state. The Hospital Authority (HA) formulated a guidance note and prepared a model form on advance directives in July 2010 for patients’ reference. Besides, it was mentioned in the 2018 Policy Address that the Government would consult the public in 2019 on arrangements of advance directives and the relevant end-of-life care. In this connection, will the Government inform this Council:
 
(1) whether it knows (i) the number of valid forms on advance directives received, and the number of cases in which the advance directives as set out in the forms were executed, by healthcare workers in public hospitals, and (ii) the number of patients in public hospitals who produced to healthcare workers advance directives that were not made in accordance with the model form (e.g. advance directives signed under the witness of private doctors), in each year since July 2010;
 
(2) whether it knows if HA has established a registration system for advance directives; if HA has not, of the reasons for that;
 
(3) when the Government will launch the public consultation on advance directives and the relevant end-of-life care, and the timetable for the consultation exercise;
 
(4) whether the Government will make reference to the Patient Right to Autonomy Act in Taiwan and stipulate the following two kinds of conditions of patients as the conditions under which advance directives will become operative: (i) suffering from severe dementia, and (ii) other announced disease conditions of patients or sufferings being unbearable, the disease being incurable and there being no other appropriate treatment options available given the medical standards at the time of the disease’s occurrence; and
 
(5) of the resources allocated in each of the past 10 years by the Government to the research and promotion of advance directives as well as life and death education, and the details thereof?
 
Reply:
 
President,
 
     Under the common law, a patient may, while mentally competent to make decisions, give advance directives (ADs) to specify that apart from receiving basic and palliative care,  he/she chooses not to receive any life-sustaining treatment or any other treatment he/she has specified when he/she is in a serious irreversible situation, such as terminally ill, in a state of irreversible coma or in a persistent vegetative state, allowing healthcare professionals to withhold or withdraw futile treatment under specific conditions, which merely postpones his/her death.
 
     The concept of ADs is based on the principle of self-determination by patients, sparing healthcare professionals, the patients’ relatives, or both, making difficult healthcare decisions on the patients’ behalf, in particular decisions of withholding or withdrawing life-sustaining treatment. In this regard, the Code of Professional Conduct for the Guidance of Registered Medical Practitioners formulated by the Medical Council of Hong Kong has provided guidelines on care for the terminally ill. Where death is imminent, it is the doctor’s responsibility to take care that a patient dies with dignity and with as little suffering as possible. When a doctor determines that the treatment for a terminally ill patient is futile, it is legally acceptable or appropriate to withhold or withdraw life-sustaining procedures taking into account the best interest of the patient and the preferences of the patient and his/her family.
 
     My reply to the various parts of the question raised by Dr the Hon Chiang Lai-wan is as follows:
 
(1) and (2) The Hospital Authority (HA) formulated a guideline together with standardised form on ADs in July 2010. Since August 2012, the Clinical Management System (CMS) has marked the ADs witnessed by HA’s doctors as a reminder to assist clinical communication. Currently, doctors can set a reminder on CMS when a patient signs an AD including “Do Not Attempt Cardiopulmonary Resuscitation” in HA, to inform other healthcare professionals that the patient has signed an AD. The number of ADs signed by HA’s patients each year since August 2012 is as follows:
 

Year Month Number of ADs signed
2012 From August 21 to December 31 150
2013 From January 1 to December 31 325
2014 From January 1 to December 31 491
2015 From January 1 to December 31 706
2016 From January 1 to December 31 937
2017 From January 1 to December 31 1 395
2018 From January 1 to December 31 1 557
Total number of ADs signed 5 561

     HA does not maintain the number of valid AD forms received and the number of cases in which the ADs as set out in the forms were executed. In addition, HA also does not maintain the number of patients in public hospitals who produced to healthcare professionals ADs that were not made in accordance with HA’s model form (e.g. ADs signed as witnessed by private doctors).
 
(3) To allow terminally ill patients more options of their own treatment and care arrangements, the Government will consult the public in the second half of 2019 on arrangements of ADs and relevant end-of-life care.
 
(4) The ADs of HA currently cover (a) terminally ill; (b) in a persistent vegetative state or a state of irreversible coma; or (c) in other specified end-stage irreversible life limiting condition, which includes patients with irreversible loss of major cerebral function and extremely poor functional status, end-stage renal failure, end-stage motor neuron disease, end-stage chronic obstructive pulmonary disease, etc.  Therefore, patients suffering from severe dementia are covered in (c).
 
     Regarding “other announced disease conditions of patients or sufferings being unbearable, the disease being incurable and there being no other appropriate treatment options available given the medical standards at the time of the disease’s occurrence”, if the concerned situation is an “end-stage irreversible life limiting condition”, then it is also covered in (c) above.
 
     The Government and HA will continue to monitor international trend, take into account the needs of patients and engage stakeholders, to review the application of ADs with an open mind.  The public consultation on arrangements of ADs and relevant end-of-life care in the second half of this year will cover the related issues.
 
(5) The Education Bureau (EDB) attaches great importance to life and death education by enhancing students’ comprehension of different stages of life and experiences as well as promoting the positive values of cherishing and respecting life.  EDB provides continuous curriculum support to schools, including choosing appropriate “life events” themes to produce teaching plans and worksheets, such as “Filial piety shown in grave sweeping in Ching Ming Festival” and “I know how to reflect on the meaning of life”, to encourage discussion and sharing among teachers and students, and enhance students’ understanding of related topics.  EDB also conducts teacher professional development programmes and establishes learning communities to advance teachers’ relevant knowledge and skills.  Since the expenditure and manpower on developing curriculum, learning and teaching resources along with conducting professional development programmes are subsumed under the recurrent expenditure of EDB, a breakdown of expenditure is not available.
 
     The Elderly Health Service (EHS) of the Department of Health also conducts health talks for elderly persons and their carers on ageing, life and death education and bereavement at residential care homes for the elderly, elderly centres, and the Elderly Health Centres through its multi-disciplinary team of nurses and allied health professionals. From 2009-2018, a total of 1 680 health talks related to these topics were conducted. The expenditure for these activities are covered by the overall provision of the EHS, a breakdown of expenditure is not available.
 
     As mentioned above, HA formulated a guideline together with standardised form on ADs in July 2010.  Such information has been made available on the Internet for access by the public.  However, HA does not keep count of resources allocated to the research and promotion of ADs. read more

LCQ16: Management of shopping arcades under the Hong Kong Housing Authority

     Following is a question by Hon Ho Kai-ming and a written reply by the Secretary for Transport and Housing, Mr Frank Chan Fan, in the Legislative Council today (May 22):
  
Question: 
 
     I have received a complaint that the Hong Kong Housing Authority (HA) earlier on refused to renew the tenancy of a shop operator, who had been operating Chinese medicine beauty business in a shopping arcade under HA for as long as three years, on grounds that Chinese medicine beauty was not within the business scope of the designated trade (i.e. beauty services and cosmetics) of the shop concerned. Regarding HA’s management of its shopping arcades, will the Government inform this Council:
 
(1) of the criteria based on which HA (i) formulates asset enhancement programmes for its shopping arcades and (ii) determines the trade mix of the tenants; the procedure for HA to determine whether it was the business of beauty services and cosmetics or Chinese medicine clinic that the shop operator concerned was operating;
 
(2) whether HA has regularly reviewed the trade mix of the tenants of its shopping arcades, with a view to keeping the trade mix of the tenants in pace with the times and attracting shop operators from emerging industries; if HA has, of the year in which a review was last conducted and the contents;
 
(3) whether a mechanism is currently in place for shop operators whose tenancies are not renewed to make representations or lodge appeals; if so, of the procedure, and the number of appeal cases in the past three years; and
 
(4) as some members of the public have pointed out that the approach of HA in managing its shopping arcades is outdated and inflexible, resulting in the types of trades in which tenants are engaged being not diversified and out of tune with the needs of the residents, of HA’s improvement measures?
 
Reply:
 
President,
 
     My consolidated reply to Hon Ho Kai-ming’s question is as follows:
 
     In formulating the trade mix of shops in its shopping centres, the primary consideration of the Hong Kong Housing Authority (HA) is meeting the basic daily needs of residents. HA also takes into account the scale of the estates and shopping centres, the technical feasibility as well as the surrounding environment of the estates. For example, HA considers factors such as the availability of shopping centres and retail facilities in the vicinity. HA also follows the market trend with a view to providing balanced and diversified choices of goods and services to the residents. In general, HA will, depending on the size and technical provisions of the shops, first arrange food and beverages and other trades which cater for the daily needs of residents, such as supermarkets, convenience stores, stores for household utensils, bakeries, clinics, etc. For shopping centres that are of larger size, HA will also consider introducing other different types of trades including pharmacies, hairdressers and laundry shops, etc.
 
     HA has been taking various measures to improve the retail facilities of its shopping centres, including re-designing the trade mixes, changing the usage and adopting proactive and flexible marketing and leasing strategies, etc. Since 2011, HA puts forward a five-year rolling programme annually. By taking into account various factors and changes in circumstances, such as the location and surrounding environment of the commercial facilities, the letting situation and the estate population, etc., HA will identify suitable projects for detailed study and carry out asset enhancement works for its retail and carpark facilities. So far, HA has completed a number of asset enhancement works under the programme, including renovation of shopping centres, re-designation of trade mixes, addition of shops and change of usage, etc., with a view to improving and optimising the commercial potential of its facilities.
 
     To keep pace with the market trend, HA also adopts flexible marketing and letting strategies, and proactively explores new sources to increase shopping choices and variety of services to residents of public housing estates and the community. For example, HA has, in some estates, introduced mobile banking facilities, mobile Chinese medical services and mobile physiotherapy services as well as set up parcel lockers in response to the need for delivery services arising from online shopping.
 
     HA arranges shops for letting in accordance with the designated trades by way of tendering, and will sign tenancy agreements (TAs) with the successful tenderers. As stipulated in the TAs, the tenants are required to operate the designated trades. At present, the list of trades for retail facilities under HA includes “Beauty Services and Cosmetics” and “Chinese Medicine Clinics”. The former provides services for beauty care and sale of cosmetics, while the latter provides consultation and treatment services by registered Chinese medicine practitioners. These two trades are completely different.
 
     In general, HA will arrange staff to meet with the successful tenderers to sign the TAs, during which HA’s staff will inform them again of the designated trade of the shop concerned so as to ensure that the tenants understand the trades permitted under the TAs. HA will monitor whether shop tenants are in breach of the clauses in the TAs through routine inspections. If any breach of the TAs is identified, such as operation of trade not specified in the TAs, HA will urge the tenants to rectify the situation. If such situations persist, HA will consider terminating the tenancies or not renewing them upon expiry.
 
     The TAs signed between HA and the tenants contain no provision guaranteeing the tenants an option of tenancy renewal. Regarding termination of tenancy during its term, section 20(1) of the Housing Ordinance specifies that a tenant has a right to lodge an appeal against termination of his/her tenancy to the Appeal Panel (Housing) no later than 15 days after the date on which the Notice-to-quit has been issued. The Appeal Panel (Housing) will arrange a hearing for the appeal and decide whether it is upheld.
 
     According to records, in the past three years, there were a total of eight cases of which the tenancies were terminated due to breaches of the conditions under the TAs, among these cases, two have lodged appeals. There were four cases involving tenancies not renewed due to breaches of tenancy conditions. read more